Last Updated: 15 October 2026
1. Introduction
Welcome to ToolsChase.com ("ToolsChase," "we," "our," or "us"). We respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, create an account, purchase a subscription, or use our services.
2. Information We Collect
We may collect the following information:
- Personal details: Name, email address, and mobile number, where provided.
- Account information: Username, account details, and subscription status.
- Payment information: Transaction ID, payment status, amount, and relevant billing details.
- Technical information: IP address, browser type, device information, website usage, and security logs.
- Support communications: Information you provide when contacting our support team.
Payment details may be processed by third-party payment providers. We do not intend to store complete payment card numbers or card security codes on our servers.
3. How We Use Your Information
We use your information to:
- Create and manage customer accounts.
- Activate and manage subscriptions.
- Verify payments and maintain transaction records.
- Provide customer support and resolve technical issues.
- Send subscription updates, expiry reminders, and important notifications.
- Improve website performance and user experience.
- Prevent fraud, unauthorized access, and misuse.
- Comply with applicable legal obligations.
We may send promotional communications where permitted by law. You can opt out of marketing messages at any time.
4. Cookies and Tracking Technologies
ToolsChase may use cookies and similar technologies to maintain login sessions, remember preferences, analyze website traffic, improve performance, and support security.
Third-party services, including analytics or advertising providers, may also use tracking technologies if enabled on our website.
You can manage cookies through your browser settings and any cookie preference controls available on our website. Where required by law, we will obtain consent before using non-essential tracking technologies.
5. Sharing of Information
We do not sell personal information to third parties for monetary consideration as part of our intended business practices.
We may share relevant information with:
- Payment gateways to process and verify transactions.
- Hosting, email, analytics, and security providers to operate our website.
- Third-party SEO platforms where necessary to provide or manage account access.
- Legal or regulatory authorities when required by applicable law.
We share information only as reasonably necessary for the relevant purpose and subject to applicable legal requirements.
6. Third-Party SEO Tools and Services
ToolsChase provides subscription-based access to SEO tools and related digital marketing services through individual customer account arrangements.
Third-party platforms may independently collect and process information when you use their services. Their privacy policies and terms govern their own data-handling practices.
ToolsChase does not control all data collection or processing performed by external platforms. We encourage you to review the relevant providers' privacy policies and terms before using their services.
7. Data Security and Retention
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, or disclosure.
We retain information only for as long as reasonably necessary to provide our services, manage subscriptions, maintain transaction records, resolve disputes, and comply with applicable legal obligations.
No online system can be guaranteed to be completely secure.
8. Your Privacy Rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal information. You may also withdraw consent where processing relies on consent, opt out of marketing communications, or raise a privacy complaint.
To submit a privacy request, email support@toolschase.com. We may ask for information to verify your identity.
Certain information may need to be retained where required or permitted by law.
9. Account Deletion
Customers may request deletion of their ToolsChase account and associated personal information by emailing support@toolschase.com with the subject line Account Deletion Request.
Please send the request from your registered email address and include your account username, if applicable, so that we can verify your identity.
After verifying your request, we will process the account deletion within a reasonable period, subject to applicable legal requirements. Your active subscriptions and access to associated services may be terminated as part of the deletion process.
Certain information, including transaction records, invoices, and other records, may be retained where required or permitted by law, or where necessary to resolve disputes and prevent fraud. Any retained information will be handled in accordance with applicable legal requirements.
Once deletion is completed, the account may not be recoverable. If you wish to use ToolsChase again, you may need to register a new account.
Need Help With Account Deletion?
Email us at support@toolschase.com with the subject line Account Deletion Request.
10. Changes to This Privacy Policy
We may update this Privacy Policy when our services, data practices, or legal requirements change. The latest version and its updated date will be published on this page.
Where required by law, we will provide notice of material changes or obtain any necessary consent.